Privacy Policy

Effective Date: [Insert Date]

Anchor & Mane (“we,” “us,” or “our”) operates the website anchorandmane.com (the “Site”), a business-to-business (B2B) wholesale platform offering luxury hair extensions exclusively to licensed hairstylists. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.

1. Information We Collect

• Account & license information: name, business name, email, phone number, shipping and billing address, and cosmetology license number/details submitted for wholesale account verification.
• Order information: products purchased, order history, payment details (processed securely by our third-party payment processor; we do not store full card numbers).
• Technical information: IP address, browser type, device information, and site usage data collected automatically via cookies and similar technologies.
• Communications: messages you send us through contact forms, email, or customer support.

2. How We Use Your Information

• To verify your eligibility as a licensed hairstylist before granting wholesale account access and displaying pricing.
• To process and fulfill orders, including shipping (currently USA only) and payment processing.
• To communicate with you about your account, orders, and — where you have opted in — promotional or educational content (e.g., hairstylist certification course updates).
• To maintain the security and proper functioning of the Site, and to comply with legal obligations.
• To improve the Site through aggregated, non-identifying analytics.

3. How We Share Information

• Service providers who help us operate the Site and business, such as our e-commerce platform (Shopify), payment processor, shipping/dropship fulfillment partners (e.g., Synkro), and email/marketing tools.
• Legal and safety purposes, where required by law, regulation, legal process, or to protect the rights, property, or safety of Anchor & Mane, our customers, or others.
• We do not sell your personal information. If this changes, we will update this policy and provide the required opt-out mechanisms.

4. Cookies & Tracking

The Site uses cookies and similar technologies to keep you logged in, remember your cart, and understand how the Site is used. You can control cookies through your browser settings. Non-essential marketing or tracking cookies will only be used with your consent where required by law.

5. Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to opt out of certain uses. This includes rights under the California Consumer Privacy Act (CCPA/CPRA) and, where applicable, the EU/UK General Data Protection Regulation (GDPR). We honor recognized opt-out signals, including Global Privacy Control (GPC), where legally required. To exercise a privacy right, contact us at [privacy email/contact].

We do not knowingly collect personal information from anyone under the age of 18. This Site is intended for licensed professionals only.

6. Data Retention & Security

We retain personal information for as long as needed to maintain your wholesale account, fulfill orders, and meet legal, tax, and accounting obligations, after which it is securely deleted or anonymized. We use reasonable administrative, technical, and physical safeguards to protect your information, but no method of transmission or storage is 100% secure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above reflects the most recent revision. Continued use of the Site after changes means you accept the updated policy.

8. Contact Us

Questions about this Privacy Policy can be sent to [contact email] or [business mailing address].